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Shipping Information

The schedule below shows the estimated processing time to ship your order in addition to shipping carrier lead times. This information applies to online orders only. For distributor orders, please contact your distributor directly. Orders ship based on the item with the longest lead time. 80/20 operation business days are Monday through Friday.

Standard Product Types Processing

(the following days do not include shipping carrier lead time)

Shipping schedule graphic showing 2–5 processing days for parts-only orders, including hardware, fasteners, accessories, casters, and stock-length aluminum extrusion profiles without cutting or machining.Shipping schedule graphic showing 2–5 processing days for parts-only orders, including hardware, fasteners, accessories, casters, and stock-length aluminum extrusion profiles without cutting or machining.
Processing schedule graphic showing 2–5 processing days for cut-to-length aluminum extrusion profiles and mill-finish structural shapes, available with or without parts.Processing schedule graphic showing 2–5 processing days for cut-to-length aluminum extrusion profiles and mill-finish structural shapes, available with or without parts.
Processing schedule graphic showing 7–10 processing days for cut-to-length aluminum profiles, panels, and parts requiring additional machining such as counterbores, end taps, access holes, and drill-through operations.Processing schedule graphic showing 7–10 processing days for cut-to-length aluminum profiles, panels, and parts requiring additional machining such as counterbores, end taps, access holes, and drill-through operations.

Products Requiring Additional Processing

(the following days will be in addition to the standard processing days above)

Processing schedule graphic showing an additional 6–8 processing days for black anodized aluminum profiles and clear or black anodized structural shapes up to 60 inches in length.Processing schedule graphic showing an additional 6–8 processing days for black anodized aluminum profiles and clear or black anodized structural shapes up to 60 inches in length.
Processing schedule graphic showing an additional 12–15 processing days for black anodized aluminum profiles over 60 inches up to 145 inches, anodized structural shapes, standard and heavy-duty linear rails, and 21U rack rails.Processing schedule graphic showing an additional 12–15 processing days for black anodized aluminum profiles over 60 inches up to 145 inches, anodized structural shapes, standard and heavy-duty linear rails, and 21U rack rails.
Processing schedule graphic showing an additional 21–24 processing days for black anodized aluminum profiles and clear or black anodized structural shapes exceeding 145 inches in length.Processing schedule graphic showing an additional 21–24 processing days for black anodized aluminum profiles and clear or black anodized structural shapes exceeding 145 inches in length.

Shipment Questions? Chat with Us

If you have any questions or concerns regarding your shipment talk with an 80/20 representative in our live chat.

All shipments should be inspected immediately upon receipt. Any damage or missing items should be noted on the packing slip and bill of lading, and must be reported to 80/20 by calling 844.802.0932 within 14 days of receiving your order. Please retain all damaged goods for inspection. 

If you choose to pick up your order instead of having it shipped, Indiana sales tax will apply unless you provide a valid Indiana tax-exempt certificate.

8020 Customer service representative wearing a headset and assisting clients from a modern office workspace, delivering responsive support and customer care.8020 Customer service representative wearing a headset and assisting clients from a modern office workspace, delivering responsive support and customer care.
Guarantee

Service Guarantee

80/20 stands behind the quality of our products and services. If you’re not satisfied, neither are we. Our commitment is to be your trusted source for T-slot aluminum and solutions.

A close-up of a high-quality 80/20 T-slot aluminum frame assembly featuring branded end fasteners. A red "100% Satisfaction Guarantee" badge is prominently displayed over the silver extrusions to highlight product reliabilityA close-up of a high-quality 80/20 T-slot aluminum frame assembly featuring branded end fasteners. A red "100% Satisfaction Guarantee" badge is prominently displayed over the silver extrusions to highlight product reliability
Shipping Info

Shipping Lead Times

Track your order throughout the fulfillment process, review current shipping lead times to know when it will arrive, and quickly report any lost or damaged items.

A warehouse specialist wearing safety glasses and gloves carefully handling a bundle of silver 80/20 T-slot aluminum extrusions. The specialist is preparing the material for shipment in a professional industrial fulfillment center.A warehouse specialist wearing safety glasses and gloves carefully handling a bundle of silver 80/20 T-slot aluminum extrusions. The specialist is preparing the material for shipment in a professional industrial fulfillment center.
Returns & Refunds

Report an Issue with Your Order

Let us make it right. Report damaged, missing or other product issues to our dedicated support team. Start the return process for replacement parts or a refund.

An 80/20 branded cardboard shipping box with the "Build Your Idea" logo and a QR code. In the foreground, a silver T-slot aluminum extrusion is shown with an anchor fastener and a hex key, demonstrating the modular assembly hardware included in a shipmentAn 80/20 branded cardboard shipping box with the "Build Your Idea" logo and a QR code. In the foreground, a silver T-slot aluminum extrusion is shown with an anchor fastener and a hex key, demonstrating the modular assembly hardware included in a shipment
Tax Exemption

Guidelines for Tax Exemption

Follow the quick start guide to upload a sales tax exemption certificate for completing your order on 8020.net. 

Three circular grey icons representing business documentation. The primary icon features a file folder labeled "Tax Exempt," while secondary icons show tax forms with a pen and a percentage symbol.Three circular grey icons representing business documentation. The primary icon features a file folder labeled "Tax Exempt," while secondary icons show tax forms with a pen and a percentage symbol.
Password Reset

Forget Your Password?

Setup a new password with a link sent to your email address associated with your account.

An illustration of a computer monitor displaying a secure login screen with the 80/20 logo, username, and password fields. An illustration of a computer monitor displaying a secure login screen with the 80/20 logo, username, and password fields.